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Evaluator Desk for B2B SaaS

An SDR that never logs off, and has read every doc.

Evaluators do much of their research before they talk to sales, and more of it now happens inside AI tools. Evaluator Desk answers product, integration and standard security questions from your docs with links to the source, routes by segment and territory, and books demos with the right rep. Then we work on how AI search describes your category.

Apply for the program
Says it's AIApproved answers onlyPrograms from $3,000/mo
Evaluator DeskAI agent · online
Thu · 11:36 PM ET
Do you support SAML SSO and SCIM? We're on Okta.
I'm the company's AI assistant. Yes to both: SAML SSO and SCIM provisioning are included on the Business plan and above, and Okta is a supported identity provider. Want the setup guide?
Sure. We're about 400 seats and evaluating three vendors this quarter.
Here's the Okta guide. At 400 seats you'd be on our Enterprise tier, which includes a security review and a sandbox. Want to walk through it with a solutions engineer?
Yes. Our morning works best, we're in Singapore.
Booked: Friday 9:00 AM SGT with Priya, a solutions engineer. I've attached your SSO requirements so she can tailor the demo.
✓Demo · Fri 9:00 AM SGT
✓CRM account · 400 seats
✓Routed to enterprise AE
✓Rep pinged in Slack
Illustrative conversation · SaaS client
By application

Evaluator Desk is a separate program from our local-business plans, with its own pricing from $3,000 a month. We take a small number of SaaS teams each quarter. Apply for the program.

The leak

Where pipeline leaks.

Other time zones

Buyers on the other side of the clock

A prospect in another time zone hits your pricing page while your team sleeps. By your morning, they've booked a competitor's demo.

Unanswered requests

Demo requests nobody answers

RevenueHero's 2026 test of 1,000 B2B companies (vendor data) found 63.5% never responded to a demo request.

AI shortlists

Shortlists built without you

G2's 2026 research (vendor data) found 51% of software buyers now start research in an AI chatbot more often than in Google. If you aren't named, you aren't on the list.

Evaluator Desk

What we build for your go-to-market.

  • A site built for technical buyers. Clear positioning, comparison and use-case pages, with documentation surfaced where evaluators look for it
  • An evaluator agent grounded in your docs. Answers product, integration, pricing-page and standard security questions with links to the source, and knows when to bring in a human
  • Routing that respects your sales motion. Qualification on fit and intent, territory and segment routing, and demos booked on the right rep's calendar
  • AI-search work for your category. Comparison content, consistent entity data and third-party mentions, measured on 100 tracked buyer questions
Built around the tools you run
HubSpotSalesforceChili PiperCalendlySlackMicrosoft TeamsIntercomSegmentNotion / Confluence docs

Replacing a legacy chat tool? We can run inside the chat platform you already use or on its own. Integrations depend on each platform's API access; we confirm yours during the analysis.

What we report every month
Demos booked from chat✓
Speed to first response✓
Qualified pipeline created✓
Share of voice in AI answers✓
Guardrails

Built for enterprise scrutiny.

Your buyers' security teams will test the agent. It answers only what you've approved and hands the rest to people.

Sourced answers only

Technical and security answers come from your docs and approved responses, with links back to the source.

No off-list commitments

Discounts, roadmap promises and custom terms always route to a human.

Hardened against prompt injection

The agent ignores attempts to override its instructions or extract internal information.

Data stays in your stack

Conversations and lead data flow into your CRM and warehouse, under your retention rules.

Quick math

What are missed and slow inquiries costing you?

Starting assumptions for B2B SaaS are loaded. Move the sliders to match your business; the analysis replaces them with measured numbers.

Revenue going cold
–
per month, – a year
Inquiries missed or slow–
Never converting–
Recoverable per month–
Largest plan the 3× rule allows–
See every plan against this leak Get the measured numbers

Assumes half of missed inquiries never convert and an always-on front office wins back 40% of the leak. Defaults are illustrative; your measured numbers will differ.

What Evaluator Desk costs

Published prices. Proof first.

Every engagement starts with a free analysis and a Proof Sprint with a pass/fail target in writing. Your plan is sized by the 3× rule, plans are month-to-month after the first 90 days, and every account stays in your name.

Proof Sprint
from $1,500

14 to 30 days on your docs and pricing pages, with a written target for qualified demo requests.

Build
from $6,000

Evaluator Desk, routing, CRM integration and the approved-answer library.

Program
from $3,000/mo

Tuning, security-answer library upkeep, category AI-search work on 100 questions, pipeline report.

Compliance Pack
from $500/mo

Audit logs, retention controls and a diligence binder for your own security reviews.

See full pricing and terms

SaaS programs are scoped separately from local-business plans.

How we prove it

Every month you get a report from your own software against the targets in your plan, with misses explained. We don't offer guarantees yet; we'll base them on measured client results. How we measure.

FAQ

Evaluator Desk FAQ.

Or ask Pixel. It's the same kind of agent we'd build for you, and it will hand you to a person if you ask.

Talk to a person
How is this different from a standard chat widget?

Most chat widgets route visitors to a human or a decision tree. We build an agent grounded in your own documentation, pricing and approved security answers, wired into your CRM and routing rules, and we keep tuning it against real conversations. It can run inside the chat platform you already use or on its own.

Can it answer security-questionnaire questions?

Yes, from approved answers. We load your security documentation and standard responses so the agent can handle common questions (SSO, data residency, encryption, compliance reports) and route anything non-standard to your security team.

Will it route to the right rep?

Yes. We mirror your routing rules: segment, territory, account ownership and round-robin. Existing customers can go to their account manager instead of new-business sales.

What does AI-search work mean for a SaaS company?

When buyers ask AI tools for the best options in your category, you want to be named and described accurately. We work on comparison content, consistent entity data and third-party mentions, and measure your share of answers on a fixed question set.

What does it cost?

A Proof Sprint starts at $1,500 and is credited to the Build. Builds start at $6,000 and SaaS programs at $3,000 a month, with the Compliance Pack from $500 a month.

Free · 48 hours · keep the numbers

See how much pipeline arrives while you're asleep.

Book a free Missed Revenue Analysis. We'll test your response time across time zones, check how AI search describes your category, and map the agent that turns late-night evaluators into booked demos.

Prefer not to chat with AI? Reach a person directly. Or check your site first.